This Month...

Welcome to October’s edition of QED Consulting’s E bulletin.

As the Summer holiday season winds down and the corporate engine speeds back up, many of us are back at our desks thinking about a whole host of businesses challenges, the accounts, recruitment, customers and sales… the list goes on. One of our challenges at QED Consulting is understanding what you, our customers, think about us and how we can respond even more effectively to your needs! So, with Halloween looming we are taking time out to explore some common business nightmares;

• Have your say and help us sleep more soundly by telling us what you think about us and how we can improve our services to you: Mini questionnaire
• Having business nightmares? – ‘You are not alone’ explores how Action Learning can turn the nightmares into sweet dreams
• Assessment Centres – how to overcome recruitment and development problems and make sure you select effective staff rather than disruptive demons!

This E bulletin will take just a few minutes of your time and we promise you it will be time well spent and really enjoyable too!

In previous E bulletins we have talked about the benefits of conducting customer surveys and have stressed how they are important tools for any organisation wanting to proactively meet the needs of and exceed the expectations of customers and contacts. As a management consultancy we like to ‘practice what we preach’ and therefore would love to know your thoughts about us and our services in our survey.

The first ten responses will receive a treat from our Halloween goodie bag and we promise that we will use your answers to help improve our services.

The survey will take approximately 5 minutes to complete and all responses will remain confidential. We look forward to hearing your thoughts and sharing the results with you all in the December E bulletin.

Click here to complete the survey (Adobe 7 or above needed)

Get Adobe reader here

Halloween is nearly here, the nights are drawing in, the bats are in the air but do not fear…

You are not alone…in business at least there is someone in the dark with you!

Leading a business, department or a team can sometimes be quite a lonely position yet research shows that many senior executives often put themselves last when seeking support or developing their own skills. A QED Consulting client survey showed that 5 out of 7 organisations assign the smallest portion of their training budget to senior management. Some also say they are far too busy doing their job to spend time on the enhancement of their own business and people skills.

Read more...

“But they came across so well at interview...”

Have you ever wondered why a candidate with seemingly perfect credentials on paper, excellent experience and expected “fit” with the organisation ends up performing poorly or worse still, leaving?

Read more...

If you have any comments about our bulletin that you would like to make please contact us on rebecca@qedconsulting.co.uk

If you would like to get in touch with QED Consulting please:

Call us on: 01302 761 222

Email: rebecca@qedconsulting.co.uk

Log onto: www.qedconsulting.co.uk

At some point during the last few years you have left your details with us. We are however keen to protect your privacy so do let us know if you'd prefer not to receive these newsletters.

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QED Consulting, Head Office, 2 Sidings Court, White Rose Way, Doncaster, South Yorkshire, DN4 5NU.
TEL: + 44 (0) 1302 761222 FAX: + 44 (0) 1302 761333

Latest News

QED Consulting Seminar & Networking Lunch

QED Consulting was pleased to welcome guests to its Doncaster office for the third in the current series of seminar and networking lunches. QED Consulting would like to say a special thank you to our guest speaker, Chris Worts from Skipton Building Society – who gave an engaging and enlightening insight into his experiences of the Putting the Customer First ® Standard.

Our next seminar ‘In the Dark with your Business Challenges? – You are not alone’ is fast approaching, planned to take place between12.00 – 1.30 on Tuesday 16th October. Kathy Denton, Director and Occupational Psychologist will give us the tools to enable us to overcome business challenges ‘in good company’, introducing us to the concept of action learning and the benefits of coaching.

If you are interested in Customer First or the October seminar please contact Rebecca Hughes on 01302 761222 or email rebecca@qedconsulting.co.uk

Chamber Awards

It is that time of year again as businesses as across the country are waiting to hear if they have been short listed for the local chamber business awards. There are plenty of nervous twitches in the office as we wait to hear from Doncaster Chamber if we have been short listed for the Invest in Skills and Customer Service Award! In the recent past QED Consulting has been short listed for both awards on numerous occasions and took the gold in the Customer Service award back in 2005! We hope to keep you up to date with good news and would like to say ‘Good luck’ to all other fellow chamber award entrants.

Calendar dates for October

Tuesday 16th -

QED Consulting Seminar and Networking Lunch: In the Dark with your Business Challenges? – You are not alone

Sunday 28th - End of British Summertime

Wednesday 31st -

Halloween